I am a service and user experience design leader and design director with 20 years of experience solving complex problems for clients in a wide range of sectors from finance to transport to resources.

I build and lead high performing teams with a calm confidence that helps to drive through ambiguity and deliver results that make an impact to customers while delivering on business KPIs.

have hands on experience in the full user centred design lifecycle from generative research to detailed design and interactive prototyping allowing me to provide both hands on coaching and strategic oversight.

Get in touch to discuss my experience and portfolio or find out more on LinkedIn.